Terms & Conditions
Trakke Limited (“Trakke”) Registered in Scotland: No. SC490259 Registered Office: 100 Eastvale Place, Glasgow, G3 8QG, UK VAT No. 204 8320 41 By entering the Trakke website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions. Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given. The contract between us (Trakke) and you (the customer) becomes binding when we send you an invoice (with your product). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems. Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by e-mail and inform you prior to processing your order. We will accept your order when we send you an invoice with your goods. We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves, due to variations in display technology, and photography. Should you be dissatisfied, you are eligible to return your product within 28 days of receipt.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay Later 30
- Pay in 3 instalments
- Pay Now
We have a dedicated Frequently Asked Questions page set up for more information on using Klarna.
Our electronic gift cards are valid for one year from date of purchase.
If the value of your gift card is less that the amount of your total purchase, the difference must be paid by an additional payment method. If the value of your gift card is greater than the amount of your total purchase, you will be able to use the remaining gift card balance for future purchases, subject to these terms and conditions.
The balance cannot be refunded or exchanged for cash. Gift cards cannot be used to purchase additional Trakke gift cards. Lost, stolen or damaged gift cards cannot be replaced.
THE MUIR PROJECT
- Returns window for The Muir Project products is 14 days from receiving the order.
- No discount codes of any kind can be used towards the purchase of The Muir Project products.
- We reserve the right to cancel orders that are deemed fraudulent or may contain inaccuracies