SHIPPING
- We ship Monday - Thursday. We do not ship on Friday.
- Orders placed after 3pm may be dispatched the next working day.
- UK Delivery - Next Working Day (from dispatch date)
- International Delivery - 3-9 Working Days (from dispatch date)
- Fully tracked & signed for.
- Carriers: DPD & UPS
- EU orders are shipped Duty Paid.
- International (non-EU) orders may be subject to customs duties, local sales tax and handling charges.
RETURNS
- Free UK Returns.
- Orders must be returned within 90 days of delivery.
- Sample Sale orders must be returned within 28 days of delivery.
- Items must be clean, unused and in sellable condition.
- International returns must be made at your own expense.
- Any customs duties, local sales taxes and handling charges are non-refundable. Note that EU orders may now be subject to these charges.
- Please note that if you choose not to pay customs charges, your order will be returned to us, and you will be refunded for the price of the product. We will not refund your original shipping cost or customs charges.
- To expedite our returns process, we do not offer exchanges.
- For health reasons, Face Masks are non-returnable.

Excellent bag
Robust design, plenty of space and looks good too. As my daily bag I can fit my laptop plus chargers, plus gym gear inside. Would recommend.

This is THE backpack
This is my second backpack from Trakke. This one is an improvement in that it’s a bit taller and narrower and fits better. The buckles close easier too. My any complaint is ordering from EU now taxes. Thanks Brexit

Amazing quality
Absolutely love my Bannoch. Bought it in black with the cobra buckles. Amazing quality, very comfortable and plenty of pockets for organisation of my items. My only complaint would be that the toggles to adjust shoulder strap length are silver and all the other hardware is black - but I’m really nitpicking here.

Fully featured for daily life.

Updated with our new custom G-Hook for greater accessibility.