SHIPPING
- We ship Monday - Thursday. We do not ship on Friday.
- Orders placed after 3pm may be dispatched the next working day.
- Free shipping over £200 (UK) or £250 (International)
- UK Delivery - DPD Next Working Day (from dispatch date)
- International Delivery - 4-9 Working Days (from dispatch date)
- Fully tracked & signed for.
- Carrier: DPD
- EU orders are shipped Duty Paid.
- International (non-EU) orders may be subject to customs duties, local sales tax and handling charges.
RETURNS
- Free UK Returns.
- All orders must be returned within 90 days of delivery.
- Items must be clean, unused and in sellable condition.
- International returns must be made at your own expense.
- Any customs duties, local sales taxes and handling charges are non-refundable. Note that EU orders may now be subject to these charges.
- Please note that if you choose not to pay customs charges, your order will be returned to us, and you will be refunded for the price of the product. We will not refund your original shipping cost or customs charges.
- To expedite our returns process, we do not offer exchanges.
- For health reasons, Face Masks are non-returnable.

THE BEST BACKPACK WE'VE EVER OWNED!!! IN LOVE <3
My wife and I each bought each other a Bannoch backpack for our recent anniversary (Whisky and Black) and we are completely in love (not just with each other but our gorgeous backpacks too)!! We are always willing to pay a little more for good quality and that is exactly what you're getting here. I've never seen such a beautifully made bag, with canvas that feels so nice to touch, and yet so sturdy. Opening it up with my Cobra buckles puts a smile on my face each time I hear the 'click'. So easy to open even one handed. My wife prefers the G-Hook for the simplicity and minimalistic look. The Cobra does weigh a little more than the G-Hook but personally I don't notice it. Inside it's perfect in size. I came from a 30L+ Chrome backpack and was worried this may be too small but the size is deceiving even though Bannoch is only 17L. It's more functional and just works! And wearing it is a whole other thing - I don't even feel it's on my back when it's full, it fits like a glove. Just beautiful!! We get excited each time we go out when we grab our Bannochs. The whisky colour is also so beautiful. My wife prefers the Black but it is prone to show a little more marks from use. But it's still beautiful :) Thank you Cat once again for going above and beyond. Anyone contemplating buying these should definitely take the plunge if their into good quality gear. It will make you smile :)

Feed back on Back Pack.
It's fine thank you and when searched at the Commonwealth Games, the Scottish soldier was impressed as had not heard of the brand. Cheers

Fantastic backpack!
I love my Bannoch backpack. Comfortably holds and laptop along with my lunch and lots of other items! Really sturdy, very well made. Can highly recommend!

Fully featured for daily life.

Updated with our new custom G-Hook for greater accessibility.