We batch our repairs every three months. The next slot is June.

Repairs Service Ticket

Repairs Service Ticket

Our Repairs service offers trusted expertise when it comes to fixing your beloved possessions, ensuring we extend the lifespan of your bag. Our digital download provides all the necessary information on how to send in your item, guaranteeing a smooth and worry-free process along the way.

Please note that this is a digital item that will allow you to start the Repairs process. You will be required to send images in for us to assess your repair.

This does not automatically mean that your repair will be processed as part of our Lifetime Guarantee. 

Made in Scotland

All of our Backpacks, Messengers, Slings & Accessories are made in our Glasgow workshop.


We use UPS for worldwide shipping and DPD for domestic. All orders come with door-to-door tracking.


All of our waxed canvas products are covered by our Lifetime guarantee, unless otherwise stated.